Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12718 reviews
Overall Rating
4.93/5.0 rating based on 12718 reviews
4.93/5.0 rating based on 12718 reviews
Real Stories from Real Owners
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
Hunter was extremely polite, patient, and completely understanding when I had a lot of questions to ask! Would definitely do business with him again!
Bryan E.
May 4, 2026
With Sales Manager Hunter Gilmore – Novus Home Mortgage
Teresa worked tirelessly through many changes in course in our securing a loan for our new home in the area. Her level of commitment, dedication, and precision in ensuring we got the best loan deal we could get is unparalleled; in the many home loans I have shopped for over the years of home ownership, Teresa stands out as a role model for customer service. Thanks again!
Pete Colasacco .
May 3, 2026
With Branch Manager Teresa Nelson – Novus Home Mortgage
We had recently decided to move to Wisconsin, but our unique circumstance was sort of unconventional. Teresa worked tirelessly to discover different loan programs to make something work out for our situation. She had made herself available even to handle a late Saturday afternoon offer and putting together paperwork for that. Similarly, because some of the assets we were using had some volatility to them, Teresa was able to help us find other solutions for our use case. Finally, she worked with us on yet another change in plan due to a difference in appraisal vs. selling price. Even though it meant a larger down payment, she was able to work with us through to a solution that would satisfy underwriting AND meet the new purchase terms. So with all the twists and turns in the road, we were able to get to the original closing date, on time, within a reasonable difference of original estimation, and with satisfactory outcome for all parties. Just to help clarify that In ourh special situation, we had been advised by realtors that it would be best to have our current owned home vacant before putting it for sale; renting as an interim solution did not make sense for us. Where I had previously talked with some other loan officers who did not see any other way, Teresa was able to find the loan program that would work for us. Her help was well appreciated and the work that got done seems miraculous. So if you are looking for a home in that area around Rosholt, Iola, Waupaca, check with Teresa on how she can help you make your dream home a reality.
Peter C.
WAUPACA, WI
May 3, 2026
With Branch Manager Teresa Nelson
(Translated by Google) Excellent service! (Original) Excelente servicio !
Yusmel Blanco Fernández .
May 3, 2026
With Branch Manager Chris Galli
The communication was always open and Tony was always available if we had questions or concerns. The process was stress-free with a smooth transition into our new home.
Elizabeth C.
VALPARAISO, IN
May 3, 2026
With Branch Manager Tony Rovella
Really Great people person very well informed and gives you all the information you need very knowledgeable Great person to help you get through the process very highly recommended
Raphael H.
May 3, 2026
was a good experience in good communication with Tony Perry
Francisco Javier L.
Joliet, IL
May 2, 2026
With Regional Manager Anthony Perri
Novus is an outstanding mortgage company. They closed on my loan fast and provided me with the best service. A++
Sonya Heinrich .
May 2, 2026
With Loan Officer Austin W. Swift II – Novus Home Mortgage
