Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14551 reviews
Overall Rating
4.93/5.0 rating based on 14551 reviews
4.93/5.0 rating based on 14551 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,446 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Chris was great to work wth. He was very responsive throught out the entire process. He turned around a pre-approval in a couple of hours on a Friday night. His customer service and knowledge set him above other banks that I dealt with.
Glenn Stephen O.
EAST STROUDSBURG, PA
August 24, 2026
With Sales Manager Christopher Byrnes
Our whole experience was seamless from the application to our closing date. We were updated every step of the way, and we were made aware of any documents that needed addressed or issues that arose. We would definitely recommend Novus Home Mortgage to our friends
Jon C.
WARREN, OH
August 24, 2026
With Area Manager Jesse DeJacimo
Quick and effective
Aaron D.
BROOKFIELD, WI
August 24, 2026
With Loan Officer Jake Schoemann
Everything went very smoothly, appreciated how much of the process was handled electronically
Valerie C.
SPRINGFIELD, TN
August 24, 2026
With Branch Manager Jeff Suter
Jason wiggins is the best.
Bianka Elizabeth L.
SCRANTON, PA
August 24, 2026
With Regional Manager Jason Wiggins
Karl was awesome. He was prompt and answered all my questions as a new grad.
Bradley Connor A.
Charlotte, NC
August 24, 2026
With Regional Sales Manager Karl Hoeferlin
Jesse was amazing to deal with. While navigating the process of purchasing a second dwelling, I had many questions. He answered all of them and demonstrated incredible patience regarding my concerns. I appreciate all of the work he did for me. By the end of my journey, I was fully confident with my decision. I could not have asked for anything more. Thank you Jesse!
Christine M T.
ASHTABULA, OH
August 24, 2026
With Area Manager Jesse DeJacimo
Very easy to talk to. Explained everything from the beginning and very quick to respond to emails.
Naomi K.
ULSTER, PA
August 24, 2026
With Branch Manager Ronda Bouse
Jeff was there through every step of the way.
Marie L.
BALL GROUND, GA
August 24, 2026
With Branch Manager Jeffrey Brother




