Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13572 reviews
Overall Rating
4.93/5.0 rating based on 13572 reviews
4.93/5.0 rating based on 13572 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,572 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
joe is a perfect loan officer to have he helps in any way he can. Im super happy how striaght forward jowe is and gave me real number when I asked. He is the one i will call again for anything with a house loan. He is on top of everyrhing works as fast as he can to make things work . He gone out his way to help me. thank you joe again for everyrhing.
Alexander M.
FOREST LAKE, MN
June 13, 2026
With Loan Officer Joseph DeVito
Everything went smoothly. Jordan answered my questions and helped throughout the process of securing my mortgage.
Jeffrey A P.
MARSHFIELD, WI
June 13, 2026
With Branch Manager Jordan Leonhard
Jesse and others that stepped in to help were fantastic. Kris never answered my emails, I would send the information that was asked and wokld would follow up with asking if this was acceptable and never heard back. Overall 10/10 experience with Jesse. Jesse always answered my calls and text. Thank you!
Nicole E K.
CANFIELD, OH
June 13, 2026
With Area Manager Jesse DeJacimo
I am so glad we went with you guys!
Brianna Marie B.
ATHENS, PA
June 13, 2026
With Loan Officer Emily Rowe
Joe would answer my questions promptly any time I had any.
Jordan D.
BALDWIN, WI
June 13, 2026
With Loan Officer Joseph Duran
Communicated and explained details. Every question was promptly answered and explained. Closing was super smooth!
Jeremy A S.
Jackson, WI
June 13, 2026
With Loan Officer Jonathan Mosca
Karl and his team helped my husband and I so much! He was recommended by a friend. Karl is straight forward and will let you know if he can truly get you the home you are looking to get based on the honest information you provide. I was able to text and email with concerns and question. The home buying process is truly a rollercoaster but Karl did not give up and nor did we. My husband and I are now homeowners and so happy!! Thank you!
Adriana Julie A.
KANNAPOLIS, NC
June 13, 2026
With Regional Sales Manager Karl Hoeferlin
I had an excellent experience working with Matt and Jared, and I can't recommend them highly enough. Our home buying journey had a few unexpected turns — we originally applied for a USDA loan, but when that avenue closed, Matt and Jared quickly reassessed our situation and guided us seamlessly into an FHA loan. Their expertise meant we never felt lost or discouraged during the transition. They clearly explained each step, set realistic expectations, and made sure we felt confident throughout the entire process. Beyond their professionalism and deep knowledge of loan products, what really stood out was their communication. They were always responsive, thorough, and proactive. Whether you're a first-time buyer or navigating a complicated situation, these are the lenders you want by your side. Five stars, without hesitation.
Anthony V.
Brightwood, OR
June 13, 2026
With Sales Manager Matthew Potter
It was go working with you guys!👍😊
Joshua G.
EAST LIVERPOOL, OH
June 13, 2026
With Loan Officer Brooke Infante




