Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
9124 reviews
Overall Rating
4.93/5.0 rating based on 9124 reviews
4.93/5.0 rating based on 9124 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
9,124 reviews
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
The Team at Novus is like none other. From the start of our home search process, Megan was there for us to answer all our questions and provide us with professional insight. Jake Schoemann leads his team well and you feel it through the interactions start to finish. We are blessed to have worked with them when buying our new home! And an added bonus – Jake has the best social media presence, go check him out! He will make you laugh and learn something new at the same time!
Andrea Rogers .
December 18, 2025
With Loan Officer Jake Schoemann – Novus Home Mortgage
Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family! KeithKKJKeith
Brett A P.
PLAINVIEW, NY
October 31, 2024
With Branch Operations Manager Keith Radonis
I was kept informed along the way and even when things didn't go exactly right, Jesse or Christa stepped in and made things go smoothly. I was so appreciative of the Novus app that was extremely easy to download and use throughout the entire loan process. It made it so much easier to get all my information needed to the team. Jesse and Christa also emailed me when needed and answered my emails to them in a timely manner even if it was not within the business day. They got it done for me!
Diane M P.
Youngstown, OH
February 22, 2026
With Area Manager Jesse DeJacimo
Communication from start to finish
Brian C C.
Franklin, WI
February 22, 2026
With Loan Officer Austin Quartullo
You were nice from the beginning to the end. Thank you 😊
Cynthia L G.
Warren, OH
February 22, 2026
With Area Manager Jesse DeJacimo
This is our third time working with him, and every experience has been seamless. He’s knowledgeable, responsive, and always keeps us informed throughout the entire process. He makes what can be a stressful experience feel organized and straightforward. We truly trust his guidance and highly recommend him.
cocoa osei .
February 22, 2026
With Loan Officer: Upen Patel – Novus Home Mortgage
one of the best employees that they got
Derek Richard B.
Wysox, PA
February 22, 2026
With Branch Manager Ronda Bouse
Rhonda and her team were amazing from start to finish! They were very responsive to all our emails, phone calls and even a few text messages.
Hollyanne S.
Montrose, PA
February 21, 2026
With Branch Manager Ronda Bouse
Great easy process
Mark R.
Youngstown, OH
February 21, 2026
With Loan Officer Jonathan Rishel
Great job from
Miguel A.
East Hartford, CT
February 21, 2026
With Loan Officer Samuel Airas
Don was quick to respond to any questions we had, and always kept us up to speed on the process of the loan as it moved along. Overall a great experience working with Don!
William Patrick G.
Peotone, IL
February 21, 2026
With Loan Officer Donald Revis
Ronda was very good at helping me not only understand the process, but also with being a calm steady voice during a very stressful time. She was always right there to help me in any way I needed and showed that she was working for ME and my family first and foremost, which is one of the most reassuring things during the house buying process. I knew I was in good hands, and she proved that time and time again.
Christina P.
Towanda, PA
February 21, 2026
With Branch Manager Ronda Bouse
Rhonda was so so helpful and always answered any questions I had
Christina M B.
Waverly, NY
February 21, 2026
With Branch Manager Ronda Bouse
provided all information i needed throughout the process also helped me get everything I needed !
Haven C B.
Towanda, PA
February 21, 2026
With Branch Manager Ronda Bouse




