Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13496 reviews
Overall Rating
4.93/5.0 rating based on 13496 reviews
4.93/5.0 rating based on 13496 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,496 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Great experience with Teresa
Olivia H.
WAUPACA, WI
June 5, 2026
With Branch Manager Teresa Nelson
The process was easy, efficient and straight forward!
Lynda Womack P.
OWENS CROSS ROADS, AL
June 5, 2026
With Loan Officer Jen Detulleo
Austin made every piece of this experience easy. He was efficient and had wonderful communication. He made sure we understood everything that was happening and guided us through the process. The app was also a nice addition to the process in following steps and knowing where everything was at.
Katrina A C.
BELOIT, WI
June 5, 2026
With Loan Officer Austin Quartullo
Tiene una gran dedicación y empatía la recomiendo .muy linda persona y amiga
Elisa O.
June 5, 2026
With Loan Officer Angeline Ortega – Novus Home Mortgage
John and the team at Novus were wonderful to work with in the home buying process. They were ever present to answer any and all questions we had. I have full trust in his and the teams ability to make dreams of home buying come to a reality.
Michael Dudash .
June 4, 2026
With Sales Manager Novus Home Mortgage | John Rudolph
You and your team always do any amazing job! Very prompt and responsive! Appreciate everything you do!
Vesna L.
Lumberton, MS
June 4, 2026
With Regional Manager Julie Zielinski
George went above and beyond to make sure We had the best outcome and our questions answered. He was responsive and informative throughout the whole process. We are very thankful for his efforts!
Ashley B.
DURHAM, NC
June 4, 2026
With Loan Officer George Linney
A lack of communication between parties caused a delay in our closing date.
Dianne C.
ENGLEWOOD, FL
June 4, 2026
With Loan Officer/Team Lead Ariel Carballo
Very responsive, helpful , and made the whole process smooth and easy!
Juan T.
MCDONOUGH, GA
June 4, 2026
With Loan Officer Stephanie Hamilton




