Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12937 reviews
Overall Rating
4.93/5.0 rating based on 12937 reviews
4.93/5.0 rating based on 12937 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,939 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Was always easy to get in contact with.
Tyler T.
SALEM, OH
May 12, 2026
With Loan Officer Brooke Infante
Adam is super helpful and easy to work with. Great experience.
Isaac Dietz .
May 12, 2026
With Area Manager Logan Hoffman
Johnny was a pleasure to work with. Him and his team would always keep me posted and answer any questions I had. Another great thing they did was keep me calm as it was my first home and sometimes you get nervous. They did a great job with everything. Thank you!
Jackson Simison .
May 12, 2026
With Loan Officer Johnny Gonzalez – Novus Home Mortgage
Anytime we have looked to refi we have leaned on Jesse only. He is very professional and responsive to any questions we had through the process. The best!
Jeremy P B.
HUDSON, OH
May 12, 2026
With Area Manager Jesse DeJacimo
Everyone worked hard for us!
Tracy A Y.
Sayre, PA
May 12, 2026
With Branch Manager Ronda Bouse
Tom and the team made it seamless and i couldnt recommend them enough.
Darren S.
KNOX, IN
May 12, 2026
With Branch Manager Thomas Faille
Nick and his team were great at explaining everything, getting tasks done quickly, and answering all our many questions.
Laryn C.
Lisbon, OH
May 12, 2026
With Loan Officer Nicholas Zajaczkowski
Jennifer and her team made the whole process seamless and easy. They were great at communicating and I felt like I was in great hands through the entire process. I never worried about any part of the closing process. Thank you so much!!
Jessica R.
SAINT FRANCIS, WI
May 11, 2026
With Loan Officer Jennifer Van Valzah
Everyone was so friendly and helpful during the process of buying my first house!
Abby Marie P.
LANDIS, NC
May 11, 2026
With Branch Manager Bruce Lawing




