Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13487 reviews
Overall Rating
4.93/5.0 rating based on 13487 reviews
4.93/5.0 rating based on 13487 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,487 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Dustin was outstanding he kept us informed of the action that was required. Could not have asked for a better person to work with. He was the best!!!!
Samuel S.
Belfair, WA
June 3, 2026
With Loan Officer Dustin Hoffman
Trace made buying a first home a breeze and really looked out for us as if we were relatives. He was extremely kind and shared all sorts of wisdom with us. We loved working with Trace and would reccomend recommend him to anyone buying in the future.
Ryan P.
COTTAGE GROVE, MN
June 3, 2026
With Loan Officer Trace Hawthorne
Great communication and every question I had was answered quickly ! Great experience!
Stephanie B.
SOUTHINGTON, OH
June 3, 2026
With Area Manager Jesse DeJacimo
Brian is a pleasure to work with, quick and effective, straight to the point and very knowledgeable
Jerold B.
BURLINGTON, WI
June 3, 2026
With Loan Officer Brian Tarwid
Zach was awesome!!
Geoffrey R K.
GREENWOOD, IN
June 3, 2026
With Loan Officer Zachary Disinger
Tony and his team are amazing. Always prepared to answer any question and always goes the extra mile.
David C.
New Lenox, IL
June 3, 2026
With Branch Manager Tony Rovella
The entire MyCity team did an excellent job . Very pleased
Ralph C.
Bluffton, SC
June 3, 2026
With Loan Officer Timothy Hoban
Chris and his team communicated quickly and had my refinance go as smoothly as possible. Cannot wait to send more clients their way so they can have the same experience!
Nico G .
June 3, 2026
With Branch Manager Chris Galli
Working with Chris and his team was the easiest and most stress free experience I've had with using a lender! Highly recommend to anyone who is looking for a professional and enjoyable experience.
Nicolas Alexander G.
SARASOTA, FL
June 3, 2026
With Branch Manager Chris Galli




