Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
14428 reviews
Overall Rating
4.93/5.0 rating based on 14428 reviews
4.93/5.0 rating based on 14428 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
14,428 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Closing day!
Frederick Henry B.
Jamestown, PA
August 21, 2026
With Branch Manager Sara Cipriano
My experience purchasing my home was absolutely wonderful! Terry made sure that I had a understanding of what was going on from the beginning to the end. I didn't experience any stress during the process because I was well informed. I would highly recommend him to anyone that I know who is considering purchasing a home.
Ruth T.
Burlington, NC
August 21, 2026
With Sales Manager Terry Whitesell
Prompt communication and transparency from Dee and her associate Mary Ann. They took the time to answer all of our questions.
Timothy M W.
EAGLE RIVER, WI
August 21, 2026
With Loan Officer Dee Cayo
Todd made our experience quick and seemless, won't use anyone else!
Kayla H.
MOUNT BETHEL, PA
August 21, 2026
With Loan Officer Todd Lakey
I truly appreciate Aaron and the support he provided. He was always available to assist and answer my questions. He guided me through the entire process and held Zoom meetings to explain all the financial costs included in the loan. Aaron is personable and friendly, making you feel confident that you will be treated with care and attention. I wholeheartedly recommend him, knowing that anyone who works with him will be in excellent hands.
Karen R.
CONYERS, GA
August 21, 2026
With Loan Officer: Aaron Hermosillo
Outstanding service. Working with Sam Bickle was a complete pleasure – knowledgeable, efficient, very pleasant and just a complete pleasure to deal with. Always prompt and thorough with answers to questions. Would work with Sam again in a heartbeat!
Barry Weston .
August 21, 2026
With Loan Officer:
Todd was friendly, knowledgeable, and answered all of our question with patience and practicality. He made this difficult process so much easier!
Nicole R G.
NAZARETH, PA
August 21, 2026
With Loan Officer Todd Lakey
The process moved so fast I was astounded.
Rhonda F.
WARREN, OH
August 21, 2026
With Area Manager Jesse DeJacimo
Timely communication, transparent , and very helpful throughout the process .
Marissa Marie R.
WARREN, OH
August 21, 2026
With Loan Officer Brooke Infante




