Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12704 reviews
Overall Rating
4.93/5.0 rating based on 12704 reviews
4.93/5.0 rating based on 12704 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,669 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
They are incredibly attentive to their clients' needs and find creative solutions tailored to each individual's circumstances.
Cheryl L.
Bushkill, PA
April 28, 2026
With Loan Officer: Christopher Byrnes
Bill and his whole team were so responsive!! We've purchased other homes and had other mortgage companies. Our experience with Bill was quick, transparent, reassuring and comprehensive. The whole team made the process of buying a whole 2 states away nearly painless! Thank you so much Bill.
Diana K N.
HELENA, MT
April 28, 2026
With Branch Manager Bill McLeod
Jonathan is always professional and very pleasant and always answers all questions we have.
Leann M R.
Muskego, WI
April 28, 2026
With Loan Officer Jonathan Mosca
David was always available and answered all the questions we had. He walked us through the process so we knew exactly what we were doing.
Christa S.
HERSCHER, IL
April 28, 2026
With Loan Officer David Milton
Overall grest experience. Wanda was there to answer any questions and was very thorough and precise with details.
Kate Inez C.
WHITE HOUSE, TN
April 28, 2026
With Branch Manager Wanda Wilson
Clear communication. Pleasant personality
Michael L.
Bushkill, PA
April 28, 2026
With Loan Officer: Christopher Byrnes
Very helpful throughout the whole process. I was in a difficult situation to get a loan and they helped me out. I cant thank them enough for everything they did.
Mitchell K.
April 28, 2026
With Loan Officer:
Julie took great care of us – always ready to answer questions at any time and any day. Other banks made us feel like we were just a number but Julie made us feel like she was our personal assistant throughout the home buying process. We were lucky to find her.
Kevin Joyner .
April 27, 2026
With Regional Manager Julie Zielinski – Novus Home Mortgage
Julie was on top of everything at a moment's notice. She made us feel like we were her only client and she was at our beck and call. After dealing with several other banks over the past year and feeling like we were just another number, it was refreshing to find Julie.
William Kevin J.
WATERTOWN, WI
April 27, 2026
With Regional Manager Julie Zielinski




