Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12935 reviews
Overall Rating
4.93/5.0 rating based on 12935 reviews
4.93/5.0 rating based on 12935 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,961 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Tom was very transparent with everything and explained everything. the night before our close we had a shortage coming from the sale from our previous house which we would end up bringing money to our close. we called Thomas late that night he worked the numbers for us so we dont have to pay the short and have money to pay our movers. Long story short 5 hours before our close him and his team was able to adjust our loan and prepare all the documents just in time. They made our closing day better even after the stress and frustration from the close of our previous house. We would recommend them to anyone and everyone.
Michael A.
DYER, IN
May 14, 2026
With Branch Manager Thomas Faille
worked hard At making everything work out
Ruben James L.
LANCASTER, SC
May 14, 2026
With Regional Sales Manager Karl Hoeferlin
Omg, Sutton is the best, he helped me with my mortgage. So documents, I didn't know how to fill, helped me so many times.i have bought four homes.out of all the loans officers. He is no.one. very experienced. I thank God for him. If hadn't been for Sutton. I would have given up so many times. He taught me so much about a mortgage. Very professional. He's good at what he does. I thank God for working thru.him putting me in a nice home.h was always checking on me. Asking how is going. with home searching. he always was encouraging. I never will forget the good experience i had with Sutton. I pray 🙏 that God bless him always. He deserves it. Sutton you keep 💯 work up. It was nice meeting you. From miss Beatrice Brown.
Beatrice B.
CONYERS, GA
May 14, 2026
With Loan Officer Sutton Beckwith
The professionalism and knowledge from the whole team made the process easy.
Glen Allen B.
LEESBURG, FL
May 14, 2026
With Branch Manager Joe Onofre
transparency and you made the process better
Troy W.
SAINT LOUIS, MO
May 14, 2026
With Sales Manager Billy Holloway
Thanks for all your help
Christine Ann E.
LEESBURG, FL
May 14, 2026
With Branch Manager Joe Onofre
the home buying process has lots of questions and Sara always got back to me very quickly with clear answers
Jon S.
Aliquippa, PA
May 14, 2026
With Branch Manager Sara Cipriano
Very flexible and worked with our unique situation to find the best possible options.
Derek G B.
STRUTHERS, OH
May 14, 2026
With Area Manager Jesse DeJacimo
Terry was very responsive and addressed any concerns almost immediately, I would work with them again in the future and recommend to friends/family!
William Lars K.
ROCKWELL, NC
May 14, 2026
With Sales Manager Terry Whitesell




