Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12795 reviews
Overall Rating
4.93/5.0 rating based on 12795 reviews
4.93/5.0 rating based on 12795 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,836 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Jason and his team at my city lending make the process so easy, when there's doubt's they provide clarification. The team works hard to find the best scenario for their buyers to be in to help them achieve their goals of home ownership.
Mary H.
May 11, 2026
With Regional Manager Jason Wiggins – Novus Home Mortgage
Jocelyn is great and is there to answer any questions along the way!! Thank you!
natalie M.
May 11, 2026
With Loan Officer Jocelyn Jackson – Novus Home Mortgage
Great and easy experience!
Nichole C.
TUNKHANNOCK, PA
May 10, 2026
With Loan Officer Timothy Hoban
Fast service. Closing set for 30 days out and they were ablento get us to the table a week ahead of time .
Mark H.
CHILI, WI
May 10, 2026
With Branch Manager Jordan Leonhard
I am not real good at technology I thought that might of been a disqualifier but here I sit in my new home with the help of novus and all of the good people that helped me get through it, 😁
Debra A. C.
MORGANTON, NC
May 10, 2026
With Loan Officer Tessa Rider
Absolute master class of service and experience with Eric and team. There was not a point in the entire process from introduction through to closing where I did not feel 100% supported. Will absolutely recommend to anyone else.
Drew H.
BROOKFIELD, WI
May 10, 2026
With Loan Officer Eric Reed
Excellent service all around.
Kim L D.
River Falls, WI
May 10, 2026
With Branch Manager David Rorabeck
My husband did all of the communicatio, especially over the phone. Jesse was always so prompt with a response. He made us feel at ease during the en process. He's extremely knowledgeable and answered every question we had. We can't say enough about the positive experience we had!
Brandy Shalu S.
WARREN, OH
May 10, 2026
With Area Manager Jesse DeJacimo
Tessa was digilent in answering my questions and solving any problems that arose.
Bruce Allen G.
Salem, VA
May 10, 2026
With Loan Officer Tessa Rider




