Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
10967 reviews
Overall Rating
4.93/5.0 rating based on 10967 reviews
4.93/5.0 rating based on 10967 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
10,979 reviews
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family!Keith was very professional and very friendly. He was always available to answer questions and went above and beyond in all respects. We could not have gotten through this process without him and will undoubtedly refer him to friends and family! KeithKKJKeith
Brett A P.
PLAINVIEW, NY
October 31, 2024
With Branch Operations Manager Keith Radonis
Working with Erin Waddell was an absolute pleasure. From start to finish, she was incredibly qualified, experienced, and easy-going while taking the time to explain every step of the loan process and thoroughly answering all questions my wife and I had. What could have been a demanding experience felt smooth and manageable because of her expertise. We highly recommend Erin to anyone looking for a trusted mortgage professional!
Elias M.
Irving, TX
March 4, 2026
With Senior Loan Officer Erin Waddell
From start to finish, Erin was reliable, helpful, and a great listener. She was always accessible to speak with us and made the entire refinancing process easy to appreciate. We highly recommend her!
Gina Pembele M.
Irving, TX
March 4, 2026
With Senior Loan Officer Erin Waddell
Chris and his team were absolutely wonderful!!! Thank you so much!
Jean F.
Kunkletown, PA
March 4, 2026
With Loan Officer: Christopher Byrnes
Thanks for getting this work perfect
Eduardo F.
Warren, OH
March 4, 2026
With Area Manager Jesse DeJacimo
Scott and his team were great to work with. Very responsive and helpful along the way!
Thomas Howard C.
Trumbull, CT
March 4, 2026
With Branch Manager & Mortgage Consultant Scott Beckwith
Everything was great and effortless.
Harold C.
Kernersville, NC
March 4, 2026
With Loan Officer Jocelyn Jackson
Ariel and his Team did a great job of keeping us updated on the loan process.
Sarah S F.
Frisco, TX
March 4, 2026
With Loan Officer/Team Lead Ariel Carballo
The willingness to help whenever it was really needed. Willing to answer all my questions without even a complaint.
Sandra L J.
Warren, OH
March 4, 2026
With Area Manager Jesse DeJacimo
overall this was a great experience!!
Ernest C B.
Normal, IL
March 4, 2026
With Branch Manager Rebecca Stiles Bergquist
very professional and helpfu. I highly recommend them .
Wenona Denice M.
Waynesboro, VA
March 4, 2026
With Branch Manager Bill Bader
Working with Katy on our VA home loan was truly an outstanding experience. From the very beginning, she demonstrated an incredible level of professionalism, transparency, and dedication to helping my wife Catt and me through the process. Our situation had its challenges—I am currently deployed, and my wife Catt works long shifts as a nurse in California—so coordinating documents, signatures, and communication could have easily become stressful. Katy made it feel effortless. She was patient, flexible, and incredibly responsive, making sure we always understood what was needed and when, regardless of the time difference or our demanding schedules. Throughout the entire process, Katy was extremely transparent and took the time to answer every question we had. She explained each step clearly and made sure we felt comfortable and confident in the decisions we were making. Her communication was consistent and reassuring, and we always felt like we were in capable hands. What stood out most was how much she genuinely cared about making the experience as smooth and stress-free as possible for our family. Despite the challenges of coordinating things while I was deployed and Catt was working long hours, Katy kept everything moving forward and made the process feel organized and manageable. Thanks to her expertise, professionalism, and dedication, what could have been a very complicated process turned into a positive and surprisingly stress-free experience. We are incredibly grateful for her support and guidance, and we would highly recommend Katy to any veteran or family looking to use their VA loan benefits. Thank you, Katy, for helping Catt and me achieve such an important milestone.
Justin F.
North Las Vegas, NV
March 4, 2026
With Loan Officer Katy Igarta
This team was incredible. Fast responses, thorough explanations , and pleasant to work with. This team makes purchasing a home simple.
Jordan C.
Towanda, PA
March 4, 2026
With Branch Manager Ronda Bouse
Tim Watson was awesome to work with. Instead of being a client we felt like family. So thankful we had Tim on our side.
Beverly Louise W.
Geneva, AL
March 4, 2026
With Branch Manager Tim Watson




