Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
12761 reviews
Overall Rating
4.93/5.0 rating based on 12761 reviews
4.93/5.0 rating based on 12761 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
12,775 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Thank you so much for all your help. Everything was very professional and fast. Thank you for all your help. I recommend you 100%.
Mirtasaira
May 6, 2026
With Loan Officer Nicolas Sosa – Novus Home Mortgage
Easy process, no hidden expectation.
Donna Marie W.
Davidson, NC
May 5, 2026
With Sales Manager Terry Whitesell
Francisco and his team were amazing! Great communication, very professional, and incredibly knowledgeable. I'm lucky to have worked with him and would highly recommend to anyone.
Peter D.
LEICESTER, MA
May 5, 2026
With Loan Officer Francisco Valdes
Chris Galli and his team were great to work with. They were always available to answer questions and kept us undated throughout the entire process. We closed early with no surprises. Highly recommend!
Christa F.
WILMINGTON, NC
May 5, 2026
With Branch Manager Chris Galli
Chuck was extremely efficient thoughout the process, and did an excellent job answering questions.
Steven J B.
WALDO, WI
May 5, 2026
With Sales Manager Chuck Miller
Yvette and the team were amazing. They made this process easy to understand and they answered our questions throughly and quickly.
Mikhail P I.
NORTH PORT, FL
May 5, 2026
With Branch Manager Yvette Clermont
Without the loan I would of lost my new home thankfully the process was fast and I was able to do the closing.
Suheily Michelle E.
Mountain Top, PA
May 5, 2026
With Loan Officer Zamarie Navarro
Sam Bickle was an outstanding professional throughout the entire loan process. He was consistently responsive, always addressing our questions promptly and thoroughly. What really stood out was his willingness to take the time to ensure we fully understood each step along the way. I would highly recommend Sam to anyone looking for someone who delivers exceptional results the first time and provides a truly white-glove experience.
Alan B.
Hampstead, NC
May 5, 2026
With Loan Officer Samuel Bickle
Joe answered all of our questions in a timely manner and had phenomenal communcation skills throughout the whole proces.
Greta Justine H.
HUDSON, WI
May 5, 2026
With Loan Officer Joseph Duran




