Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
13952 reviews
Overall Rating
4.93/5.0 rating based on 13952 reviews
4.93/5.0 rating based on 13952 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
13,894 reviews
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Keith did an outstanding job at placing me in a financial instrument which fully met my needs while my purchase itself was a bit complicated, Keith made it extremely easy He took the time to research all options, presented solutions and was proactive in anticipating & minimizing potential issues finally he was an absolute pleasure to work with .
William Thomas B.
Saint James, NY
February 7, 2026
With Branch Operations Manager Keith Radonis
Amber was absolutely amazing! Very friendly and made this whole process so easy. I will definitely recommend her to everyone. Excellent communication and always there for us every step of the way. We couldn't have done this without her.
Heidi H.
MADISON, AL
July 14, 2026
With Loan Officer Amber O'Rear
She's very attentive and answered her phone every time we called.
Austin H.
MADISON, AL
July 14, 2026
With Loan Officer Amber O'Rear
I had an excellent experience working with Luke throughout the entire process of purchasing my first home. From the very first credit pull to answering my final questions at closing, he was there every step of the way. What stood out most was how invested he was in helping us succeed.
Ayeshia D C.
GERALDINE, AL
July 14, 2026
With Branch Manager Luke Willmon
Working with Tom was an absolute pleasure. He is highly knowledgeable, professional, and incredibly efficient. He kept me informed throughout the entire loan process, ensuring everything moved forward without a hitch so I could close on time. Thank you, Tom and his team!, for their outstanding support and dedication!
Christina S.
MERRILLVILLE, IN
July 14, 2026
With Branch Manager Thomas Faille
Pam was amazing and helped us out through every step of the process and made it wonderful!
John F.
HUNTSVILLE, AL
July 14, 2026
With Loan Officer Pam Chamness
Timely actions and great communication.
Brian M.
Cambridge Springs, PA
July 14, 2026
With Branch Manager Sara Cipriano
David was great in the home buying process and made everything very clear and concise!!
Jonathan G.
KANKAKEE, IL
July 14, 2026
With Branch Manager David Milton
Excellent job throughout the entire process!
Joshua T. Z.
ZIONSVILLE, PA
July 14, 2026
With Loan Officer: Christopher Byrnes
Awesome communication great team to work with. Only issue is app kept crashing but just had to restart it. No big deal
Gabriel M B.
WARREN, OH
July 14, 2026
With Area Manager Jesse DeJacimo




