Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
15042 reviews
Overall Rating
4.93/5.0 rating based on 15042 reviews
4.93/5.0 rating based on 15042 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
15,117 reviews
Keith is the best! Never did my fiancé and I think that our mortgage lender would be someone we'd want to go grab a beer with afterward, but Keith is that guy! He made the entire process so easy to understand and is incredibly personable. He always made us feel very comfortable in what can be a worrisome and uncomfortable process. 10/10 would recommend to anyone !
Julianne Cox .
August 27, 2026
With Branch Operations Manager Keith Radonis
Keith provided sound advice and excellent service during a complex family sale transaction. He was highly responsive and informative throughout the process. I would recommend Keith for everyone’s home loan needs.
Mike Palma .
August 26, 2026
With Branch Operations Manager Keith Radonis
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Aubra was everything I never knew I needed in a lender. She was cool, calm, and confident; while I was anxious and chaotic. She listened when I spoke, accepted what I was going through, and then responded accordingly to make things manageable for me. I am thankful and proud to have had Aubra as a partner in this life event. Her energy and efficiency made things smooth and enjoyable for me. I couldn't have done it without her.
Aubrey A.
October 13, 2026
With Loan Officer: Aubra Grumley – Novus Home Mortgage
Amazing team to work with!
Jessica G.
WARREN, OH
October 12, 2026
With Area Manager Jesse DeJacimo
Jeff and his team did a phenominal job of keeping us in the loop and informed during the purchase of our new home. They certainly made the process seamless!
Colton Todd P.
SPRINGFIELD, TN
October 12, 2026
With Branch Manager Jeff Suter
Paula was the perfect loan officer from beginning to end—professional, timely, knowledgeable, and supportive! She answered all my questions and completely eased my fears and stress. I would highly recommend Paula and her team. Thank you for such a great experience!
Diana R.
Pawcatuck, CT
October 12, 2026
With Loan Officer Paula Mezzanotte
Darleen and her staff made the experience of purchasing my home as stress free as possible. She was patient with all my questions. She worked with my extenuating circumstances; She was kind through out the entire process. Thank you
Betty Joann T.
DECATUR, AL
October 12, 2026
With Loan Officer Darleen Hill
Brooke was amazing from start to finish in assisting me and my wife to get our first home. Being a first time home buyer we had no experience whatsoever about the process but Brooke made it easy to understand and was always easy to get in contact with. We never felt abandoned through any moment and she diligently kept us updated as to what was needed and what we were waiting on next. Would highly recommend anyone working with such a dedicated professional.
Jose P.
October 12, 2026
With Branch Operations Manager Brooke Hines
It was relative easy and Sara was very helpful. She was very patient with me getting everything together for her
Paulette V.
SOUTHSIDE, AL
October 12, 2026
With Loan Officer Sara Kidd




