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Buy or Refinance Your Home

300+ Loan Officers Nationwide NOVUS Loan Officers
Life's Better When You Own It
Buy a Home
Refinance

Trusted Home Mortgage Experts

At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.

Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.

4.9 Star Rating
14031 reviews
Overall Rating
4.93/5.0 rating based on 14031 reviews

Real Stories from Real Owners

4.9 Average Star Rating across 14,031 reviews
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
I can't express how seamless the loan process was with everyone from NOVUS/MyCity Lending – Jason, Trish, and a special shout out to Lacey – went above and beyond. I dealt primarily with Lacey throughout the process. She is extremely knowledgeable, helpful, friendly, and a wizard with numbers. I highly recommend working with this crew for your mortage needs!!!
Thomas M.
July 22, 2026
With Regional Manager Jason Wiggins – Novus Home Mortgage
Zack was very caring and knowledgable. He has a gift for explaining complicated things in simple terms.
Raegan H.
BROWNSBURG, IN
July 21, 2026
With Loan Officer Zachary Disinger
Jodi was amazing – when my closing was moved up he handled it seemlessly
Sarah H.
MILWAUKEE, WI
July 21, 2026
With Area Manager Jodi Ulrich
Coby stepped in last minute when needed, and got the job done with kindness. Appreciate it so much!
Mark Alan P.
OAKLAND, FL
July 21, 2026
With Branch Support Transition LO Coby Matush
This is our second home inwhich we've used Jodi for our home mortage and both times it's been a great experience. Highly recommend!
Clay M.
WAUKESHA, WI
July 21, 2026
With Area Manager Jodi Ulrich
Ariel and the whole Novus team were exceptional at working with us through the entire process. There was never a moment where we felt like we didn't understand or were out of the loop. The communication and care were exactly what we hope for when engaging with the home buying process.
Daniel Vaughn B.
LAS CRUCES, NM
July 21, 2026
With Loan Officer/Team Lead Ariel Carballo
The whole process was great! Jen and her team made it easy and we appreciate her so much!
Jessica Amelia M.
HUNTSVILLE, AL
July 21, 2026
With Loan Officer Jen Detulleo
Terry Whiteside and Novis home mortgage get it done. Great team, clear communication and electronic forms and signatures make Terry and his team the first call to make for your home mortgage needs.
David Babecki .
July 21, 2026
With Sales Manager Terry Whitesell – Novus Home Mortgage
The process was painless. Lots of communication and Terry's support team is top notch. I walked out of the closet with a couple of printed pages and the rest backed up electronically. If you are financing a home, you need to put Terry Whiteside on the top of your list.
David Julius B.
CONCORD, NC
July 21, 2026
With Sales Manager Terry Whitesell

See how our customer-first approach makes homeownership simple and stress-free.

About Us

Why Homebuyers Love Working with NOVUS

Buying or refinancing a home is a big decision. You deserve straight answers. No jargon. No guesswork. You get clear explanations, real guidance, and consistent updates from pre-approval through closing.

Your goals, budget, and timeline are unique, so your mortgage should be too. Whether you are exploring:

• Conventional financing
• FHA (Federal Housing Administration) loans
• VA (Department of Veterans Affairs) loans
• USDA (United States Department of Agriculture) loans
• Investment property loans
• Second home loans
• Construction loans
• And more!

We help you compare your options and choose a loan that fits your life.

You should never feel like just another name on a list. With Novus, you get a loan officer who truly listens, cares about your goals, and guides you through every step with clarity and support. We blend personal care with smart technology to make your experience easier long after the closing table.

The Novus Path to Homeownership

Buying a home is a major milestone. You deserve a path to homeownership that feels clear and supported at every step. The Novus Path brings together experienced loan officers, innovative technology, and industry-leading knowledge in both traditional and Non-Qualified Mortgage (Non-QM) lending.

Homebuyer’s Guide
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Get Pre-Approved

A Novus pre-approval gives you a clear idea of what you can afford, helps you understand your loan options, and strengthens your offer when it is time to make a move.
Find a Loan Officer
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Explore Your Loan Options

From conventional, FHA, VA, and USDA loans to Non-QM, jumbo financing, and down payment assistance programs, we help you compare options and choose the one that fits your goals.
Explore Loan Types
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Find the Right Home

With your pre-approval in hand, you and your real estate agent can focus on homes that match your budget and priorities. Your loan officer stays connected throughout your search to answer questions and offer guidance.
Homebuyer Resources
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Apply and Submit Documents

Our technology makes it easy to apply, upload documents, and see what’s next. Your loan officer will walk you through exactly what is needed and help you stay organized to keep your application on track.
Start Your Application
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Processing and Underwriting

Our team reviews your file, verifies your information, and prepares your loan for underwriting. Underwriting is the step where a loan expert reviews your financial details to make sure everything meets the guidelines for your loan. We keep you updated throughout the process and let you know if anything else is needed to keep your loan moving.
Understanding the Loan Process
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Closing, Getting Your Keys, And Beyond

Once your loan is cleared to close, you’ll sign your final documents and celebrate becoming a homeowner. Your Novus loan officer is here for you long after closing, whether you need answers, updates, or help with future financing.
What Happens After Closing
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Explore our Resources

You’ve got questions? We’ve got answers. Browse articles, tools, and guides to understand the process and make confident decisions.

Photo of Eric Egenhoefer and Kerry Wirth from the Novus Executive team, standing in a conference hall.

Join Our Team

Join a forward-thinking mortgage company where smart technology, collaboration, and people-first leadership come together to create a better homeownership experience.

Frequently Asked Questions

Get the basics, understand the process, and feel more confident about your next move. We’re here when you’re ready.

Find a Loan Officer

By looking at your credit, finances, and goals together, we help you see if you’re ready to buy and what you can do to get there.

Novus offers a simpler, smoother, and more transparent mortgage experience, with modern technology and loan officers who take the time to understand you.

With options like conventional, FHA, VA, USDA, and non-QM, we have solutions for every need. Whether you’re looking for a first-time buyer program or investing in a property, we help you compare and find the loan that fits your goals.

By looking at your income, credit, debt, and the guidelines for different loan types, your loan officer can show you how much you may qualify for using smart, accurate tools to help guide your search to the homes that fit your budget.

From pre-approval to closing, we guide you through each step with real-time updates and proactive communication. Our technology puts everything you need right at your fingertips so you always know what’s happening.

Connect with a Novus loan officer for a personalized plan tailored to your homebuying or refinancing goals.