Life's Better When You Own It
Trusted Home Mortgage Experts
At Novus, we combine personalized expert guidance with cutting-edge mortgage technology to make the mortgage process simpler, smoother, and more transparent.
Whether you are buying your home, refinancing your current one, or exploring your next chapter, our loan officers are here to help you move forward with confidence.
4.9 Star Rating
15260 reviews
Overall Rating
4.93/5.0 rating based on 15260 reviews
4.93/5.0 rating based on 15260 reviews
Real Stories from Real Owners
4.9 Average Star Rating across
15,147 reviews
Keith is the best! Never did my fiancé and I think that our mortgage lender would be someone we'd want to go grab a beer with afterward, but Keith is that guy! He made the entire process so easy to understand and is incredibly personable. He always made us feel very comfortable in what can be a worrisome and uncomfortable process. 10/10 would recommend to anyone !
Julianne Cox .
August 27, 2026
With Branch Operations Manager Keith Radonis
Keith provided sound advice and excellent service during a complex family sale transaction. He was highly responsive and informative throughout the process. I would recommend Keith for everyone’s home loan needs.
Mike Palma .
August 26, 2026
With Branch Operations Manager Keith Radonis
Keith was excellent to work with throughout my home purchase. He always answered when I called and took the time to explain everything clearly and in detail, which made the entire process much less stressful. Even after closing, he has continued to be helpful by answering general questions and offering advice as a new homeowner. He also did a great job coordinating the home insurance process and making sure I had everything I needed for closing day. I really appreciate his professionalism, responsiveness, and support, and I’m excited to work with Keith again for future property purchases.
Kevin C.
Oceanside, NY
July 18, 2026
With Branch Operations Manager Keith Radonis
Thomas Sullivan was absolutely outstanding throughout our mortgage process. He was incredibly responsive, always answering our questions in a timely and thorough manner, and consistently went above and beyond to make sure we felt confident every step of the way. As first-time homebuyers, the process could have easily felt overwhelming, but Thomas made everything smooth, straightforward, and easy to understand. He took the time to explain every detail and ensured we were comfortable with each decision. We truly appreciate all of his hard work and dedication, and we have complete trust in him. We would highly recommend Thomas to anyone, especially first-time buyers, looking for a knowledgeable, reliable, and genuinely supportive mortgage professional.
Brendan G F.
Center Moriches, NY
April 11, 2026
With Branch Manager Thomas Sullivan
Keith was absolutely amazing. he was informative, well educated, and simplified a process that can seem very daunting to home buyers . There's no one else I would ever recommend using other than Keith
Ashley P.
Bohemia, NY
March 18, 2026
With Branch Operations Manager Keith Radonis
This is our second time working with Tom. He worked with us on our original mortgage when we bought our house. When rates dropped he was on top of it and got in contact with us to refinance, saving us a ton of money. Would recommend Tom to anyone for their mortgage needs!
Emily C M.
Smithtown, NY
March 7, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
This is the second time I used Tom Sullivan and it was another outstanding experience. Everything was explained in detail and the process could not have gone any better. I would highly recommend Tom for your mortgage needs.
Theodore W W.
Nesconset, NY
March 2, 2026
With Branch Manager Thomas Sullivan – Novus Home Mortgage
Efficient and honest
Matthew A D.
Ormond Beach, FL
February 26, 2026
With Division Manager Andrew Mears – Novus Home Mortgage
Amazing experience. Keith hands down was the best advisor and broker we ever dealt with. His timely responses even into the night time made our buying process so smooth. He was very organized and had the appropriate steps that we needed to take all laid out. I could not recommend Keith enough to anyone purchasing a home. He was honest, transparent, and trustworthy. Keith offered to reach out to us once a year and have a mortgage review. Additionally, he told us to never hesitate to reach out if we have questions down the line . Thank you so much Keith!!
Reed J P.
Great River, NY
February 9, 2026
With Branch Operations Manager Keith Radonis
Austin goes above and beyond for his clients. It was truly an amazing experience working with him and novus in general. He made me feel taken care of at all times andI always answered my questions with great detail. If you think you can't buy a house or questioning if it's possible, Austin and his team will make your dreams a reality. I recommend him and his team to absolutely anyone. Can't truly say enough good things about Novus and Austin.
Addison R P.
LE SUEUR, MN
October 27, 2026
With Loan Officer Austin Quartullo
exelent person is professional
Yolanda C.
LENOIR, NC
October 27, 2026
With Loan Officer Francisco Valdes
Tom was above and beyond on the entire process! Very professional from the get go! Tom and the entire team made the process very understandable and easy! Would highly recommend Tom and his team from Novus!
Thomas Steven K.
CROWN POINT, IN
October 27, 2026
With Branch Manager Thomas Slick
Dee and Mary Ann were great to work with and we appreciate all they did for our closing.
Elizabeth G.
EAGLE RIVER, WI
October 27, 2026
With Loan Officer Dee Cayo
Jonathan was awesome through the entire process. He explained everything thoroughly and made everything easy to understand.
Chad E S.
WAUKESHA, WI
October 27, 2026
With Loan Officer Jonathan Mosca
We worked with Ronda, Tonya, and Nicole for our loan processing. All three ladies represented your company very well. Any questions or concerns that we had, they addressed very quickly and were always reassuring. We did our very best also to help make their job easier to close the deal in a timely manner. We would certainly recommend My City Lending and Novus Mortgage to anyone.
Catharine E W.
ATHENS, PA
October 27, 2026
With Branch Manager Ronda Bouse
Fast communication
Douglas Thomas T.
OLYPHANT, PA
October 27, 2026
With Loan Officer Todd Lakey




